How Natural Language Processing is Improving Chatbots Google has released its new LaMDA-powered chatbot, Bard, to a limited audience in the UK and the US. For that reason, it may be best to hold off on using this technology for customer service purposes until the bugs have been ironed out. For example, soon after its… Continue reading Chatbots Research and Development
A Chatbot Is an Asset for Your Customer Journey Leveraging machine learning, the AI software automatically tags, organizes and visually searches content by labeling features of the image or video. VistaJet noted that customers were already on WeChat and they are accustomed e commerce chatbot to texting through the app, so it was natural to… Continue reading What relevance do Chatbots have to B2B ecommerce?